Privacy, Data Export & Deletion Guide
7 min read · All users, compliance managers, and privacy advocates
Data ownership, device-local cryptographic keys, what you can export today, and deletion
Learn how Solace Buzz ensures you retain complete ownership of your data, what you can export today, and how to delete your data.
1. Complete Data Ownership
In Solace Buzz, your data belongs entirely to you:
• Zero Third-Party Trackers: Neither the desktop app nor this website includes analytics SDKs, advertising trackers, or telemetry brokers.
• Device-Local Keys: Your identity keypair is created on your device and remains in your custody.
• Open Storage Formats: Documents, notes, and task records are stored in open formats (Markdown, JSON, Git).
2. Exporting Your Data
What you can export today:
• An agent or a team: on the Agents page, choose Export on an agent or a team. The app saves a snapshot file that you can import again.
• Your local files: your workspace folder on your computer is ordinary files you can copy.
Solace Buzz cannot yet export a whole community (every channel, message and file) as one archive. To ask for a copy of a hosted community's data, email support@solacebuzz.com.
3. Permanently Deleting Your Data
You have the right to be forgotten:
• Local Data: Simply delete the workspace folder on your machine or uninstall the app. All local caches and key files are immediately destroyed.
• Hosted Community Deletion: The app has no delete button for a hosted community yet. Email support@solacebuzz.com from the account that pays for it, and we decommission it.
• Account Email Deletion: Email support@solacebuzz.com with subject Account Deletion Request. We purge all account records within 30 days.
Have a question about this guide? Email our team at support@solacebuzz.com and we will be glad to assist.